Wednesday, January 18, 2017

THL T7 Blocked after system update

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This topic contains 0 replies, has 1 voice, and was last updated by  Arnaud1976 5 months, 1 week ago.

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    Arnaud1976
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    Dear members,

    I have a THL T7 phone and today, I had a message for ugrade the OS.

    I download it and installed and now, the phone freeze on the THL logo.

    I waited during 3 hours but nothing happen.

    I emailed the THL support’s team and the answer is :
    Sorry for what happened to your device.
    Please, check our website.
    Have a try and see if it is helpful to fix your device.

    I tried the procedure on your website but nothing happened.
    The bootloader in now in Chinese language and the phone isn’t regognized by the computer.
    How it’s possible that a system update blocked the phone ?
    Everything was fine before this update.
    What can I do to fix this issue ?

    Please help on this case.

    Regards,

    Arnaud

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